Pictures are of the actual item. All sales are final. We do accept local pickups on most of our items from our store in Roseburg, OR. Your item will be insured for its value. Associated Buyers will gladly accept your return within 7 days of receiving the product if the product is not fully functioning when you receive it. (invoice, standard accessories included, etc). We are the only licensed Pawn Broker (Lic #PB-0451) in Roseburg, OR. We only sell items that we have in stock in our store. We have been in business since 1996.